We all experience conflict…..

Although we all experience conflict………. most of us are reluctant to admit we are experiencing difficulties with another.

The ability to manage conflict effectively represents a strategic business advantage. There are benefits in the workplace of effectively managing conflict.

Reducing costs

  • Effectively managing conflict in the workplace enhances an ability to make a better business decision
  • New initiatives are implemented more effectively and with more cohesion
  • Increased return on investment by getting teams and work forces working not only together, but also with a common focus and goal.
  • Reduces recruitment and training costs due to employee retention

Increases productivity

  • A more cohesive workforce reduces absenteeism and “presenters”
  • It improves the quality of decision making under stress and reduces the amount of re-work required
  • Effective management of conflict fosters an environment of creative innovation which helps drive the organisation forward

Retain your top performers

  • It helps to strengthen supervisory relationships
  • It keeps your teams engaged and openly communicating with each other
  • Empowers your people to make a positive difference

Manage risk

  • Prevents aggression, violence, sabotage, and vandalism amongst disgruntled staff
  • Mitigates legal risks
  • Fosters a better public perception of your organisation’s brand and reduces bad ‘word of mouth’

Workplace conflict drains energy, time and money

Ineffective conflict management costs your company money, inhibits action and hampers innovation. Creditable surveys indicate, and some of you have probably experienced this, that managers spend 20 to 40 percent of their time dealing with conflict in the workplace. Conflict saps your organisation’s energy and diminishes profits – and no one is immune. Whether you are a team leader, a manager or a member of your organisation’s leadership team, the ability to handle difficult situations constructively is critical to business success.

Effective conflict management is the ability to develop and use cognitive, emotional and behavioural skills that enhance productive outcomes of conflict while reducing the likelihood of escalation or harm. The results of effective management of conflict competence include:

  • improved relationships
  • creative solutions, and
  • lasting agreements for addressing current and future challenges. 

Improving your ability to effectively manage conflict involves understanding the dynamics of conflict and your own responses to it, cooling down by managing your emotions, slowing down and reflecting on what is happening and engaging the other person constructively. At Create Change Consultancy I offer Mediation or Coaching or Counselling to assist with individual or organisational conflict.     

My name is Rhonda Emonson, owner of Create Change Consultancy and am an experienced and tertiary trained Mediator, Coach & Counsellor.

I work with individuals and organisations who are seeking change; are wanting to clarify their values, highlight their strengths and learn about how to make changes to their current situation. I have a private practice in Albury NSW and conduct workshops on a regular basis on topics relating to creating change.  

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